Gilt
Gilt Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gilt has 2.5 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Gilt to a friend or colleague.
- Rating Distribution
Pros: Good selection, Good for 30 days, Good stuff and valu.
Cons: Bad customer service, Cheap, Clothes all rin small.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gilt has 2.5 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Gilt to a friend or colleague.
- Rating Distribution
Pros: Good selection, Good for 30 days, Good stuff and valu.
Cons: Bad customer service, Cheap, Clothes all rin small.Recent recommendations regarding this business are as follows: "Avoid this place", "Don’t order because you have no customer service", "Choose RUE LA LS", "N/a we individually need to learn & deal", "Go somewhere legit".
Most users ask Gilt for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Privacy and Data Security. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Resolved: Pissed customer
Preferred solution: Deliver product or service ordered
My return label has not arrived customer said they would send a return label two weeks ago. I still haven’t received it. For rose cashmere and cashmere gloves.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible experience
- Cheap
- Cheap
Preferred solution: Apology
User's recommendation: Avoid this place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Antonio, TexasMerchandise on sale came to me with noElastic on both legs
I cannot reach customer service for my return
- Good stuff and valu
- No customer human service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order because you have no customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong item received than I ordered
I’ve not been able to get into contact with merchants or Gilt. No Full Refund yet, as promised over the phone, when I first contacted the merchant.
I’ve never had an issue with Gilt.com, but this takes the cake.
I’ve emailed and called and still no response or refund. I’m extremely frustrated at this point and will never use this site again.
My story has gone nowhere since the beginning and the day I returned the Tom Ford sunglasses. So Frustrating to pay for an item, get the wrong item, return item for Full Refund, and No Refund has been sent. Nor, have I heard anything from the merchant such as email, phone call, text, or a letter!
- Good selection
- Bad customer service
Preferred solution: Full refund
User's recommendation: I’ve never had a bad experience with Gilt, except for this one. I’d still recommend the company.
Return
User's recommendation: Choose RUE LA LS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot good service
Preferred solution: I just want my item to get deliver to my house! Very simple
Return
Pissed customer for various reasons over the long period of time ordering which I’ve put the nix on...no more Gilt orders
User's recommendation: N/a we individually need to learn & deal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mysore, KarnatakaReturned item & have not received a refund
- Good for 30 days
- Clothes all rin small
Preferred solution: Full refund
When will my package get here
User's recommendation: Go somewhere legit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGARBAGE
E-commerce Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rockwall, TexasI’m so very upset with returning my purchase for a Refund which still hasn’t happened
User's recommendation: This is the first time I’ve ever had an issue. But this particular issue is beyond a joke because I’ve been waiting on a refund since 12/31/2022
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause until now everything is ok with Gilt!
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Beijing, BeijingOrder #115123****
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